Normal view MARC view ISBD view

Why CRM doesn't work

Newell, Frederick

Why CRM doesn't work : How to win by letting customers manage the relationship / Frederick Newell - Princeton : Cogan Page, ©2004. - xvii, 263 p. : ill ; 24cm

ISBN: 9780749442415

Publisher. No.: HCL

Index Terms--Genre/Form:
CUSTOMER RELATIONSHIP.
CUSTOMER MANAGEMENT.
Newell; Frederick
Management

Dewey Class. No.: 658.812 NEW

Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com)