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Why CRM doesn't work : How to win by letting customers manage the relationship / Frederick Newell
Material type:
TextPublisher number: HCLPublication details: Princeton : Cogan Page, ©2004.Description: xvii, 263 p. : ill ; 24cmISBN: - 9780749442415
- 658.812 NEW
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
HCL Collection
|
SNU LIBRARY | 658.812 NEW (Browse shelf(Opens below)) | Withdrawn | H8031 |
Total holds: 0
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