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Employees first, customers second

Nayar, Vineet ;

Employees first, customers second : turning conventional management upside down Vineet Nayar - Boston, Mass. Harvard Business Press ©2010. - viii;198 p. 22 cm.

ISBN: 9781422139066

Index Terms--Genre/Form: --Management--, Organizational change--, Management--Employee participation--, Customer relations--, Corporate culture--, HCL Technologies--Management--Case studies--, and Employees first, customers second : turning conventional management upside down--, Archive

Dewey Class. No.: 658.3152 NAY

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