Employees first, customers second (Record no. 23984)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00787nam a22001817a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SNU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140814214247.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130319b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781422139066 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION | |
| Classification number | 658.3152 NAY |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Nayar, Vineet ; |
| 245 ## - TITLE STATEMENT | |
| Title | Employees first, customers second |
| Remainder of title | : turning conventional management upside down |
| Statement of responsibility, etc | Vineet Nayar |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Boston, Mass. |
| Name of publisher, distributor, etc | Harvard Business Press |
| Date of publication, distribution, etc | ©2010. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii;198 p. |
| Dimensions | 22 cm. |
| 365 ## - TRADE PRICE | |
| Price amount | Not Available |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Non-focus term | Management |
| -- | , Organizational change |
| -- | , Management--Employee participation |
| -- | , Customer relations |
| -- | , Corporate culture |
| -- | , HCL Technologies--Management--Case studies |
| -- | , and Employees first, customers second : turning conventional management upside down |
| -- | , Archive |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | HCL Collection |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Withdrawn | Dewey Decimal Classification | SNU LIBRARY | SNU LIBRARY | 14/08/2014 | 658.3152 NAY | H4909 | 14/08/2014 | 14/08/2014 | HCL Collection | ||||
| Withdrawn | Dewey Decimal Classification | SNU LIBRARY | SNU LIBRARY | 14/08/2014 | 658.3152 NAY | H4910 | 14/08/2014 | 14/08/2014 | HCL Collection |
