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At America's service

Albrecht, Karl, 1941-

At America's service : how your company can join the customer service revolution / Karl Albrecht - New York, NY Warner Books 1992 - ix, 241 p. : ill. 21 cm.

ISBN: 9780446393164

Publisher. No.: HCL

Index Terms--Genre/Form:
Karl Albrecht
At America's service : how your company can join the customer service revolution
Service industries -- United States -- Management.
Customer services -- United States -- Management.

Dewey Class. No.: 658.812 ALB

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