Foundations of IT service management based on ITIL (Record no. 12916)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00735nam a22002417a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SNU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140626214803.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140626b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789077212585 |
| 028 ## - DISTRIBUTOR NAME | |
| Distributor Name | HCL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION | |
| Classification number | 658.05 BON |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bon, Jan Van ... [et.al.] |
| 245 ## - TITLE STATEMENT | |
| Title | Foundations of IT service management based on ITIL |
| Statement of responsibility, etc | / Jan van Bon ... [et.al.] |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | ; Van Haren, |
| Date of publication, distribution, etc | © 2005. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 234 p. |
| Other physical details | : ill. |
| Dimensions | ; 24 cm. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Information technology -- Management. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Information technology -- Quality control -- Standards |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | IT infrastructure library |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Bon, Jan Van ... [et.al.] |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | HCL Collection |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | SNU LIBRARY | SNU LIBRARY | 26/06/2014 | 1 | 658.05 BON | H5123 | 24/12/2015 | 19/08/2015 | 26/06/2014 | HCL Collection |
