Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) (Record no. 45093)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01026nam a22002897a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SNU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160128110035.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160125b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780387332116 |
| 028 ## - DISTRIBUTOR NAME | |
| Distributor Name | :Brijwasi Book Distributors |
| Distributor address | :H-87, Lalita Park, Laxmi Nagar, Delhi-110092, email: [email protected] |
| bill number | BW/003435 |
| Bill Date | 20/01/2016 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION | |
| Classification number | 658.314 SHE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sherman , H. David |
| -- | and Zhu, Joe |
| 245 ## - TITLE STATEMENT | |
| Title | Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) |
| Statement of responsibility, etc | /H. David Sherman and Joe Zhu |
| 250 ## - EDITION STATEMENT | |
| Edition statement | .- illustrated |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | .- USA |
| Name of publisher, distributor, etc | :Springer US |
| Date of publication, distribution, etc | ,2006 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxii,328 p. |
| Dimensions | 24cm. |
| 365 ## - TRADE PRICE | |
| Price amount | 7945.35 |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Service industries--Labor productivity |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Data envelopment analysis |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Service industries--Management |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Industrial productivity |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Operations research |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Econometrics |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Economics |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Engineering economy |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | SNU LIBRARY | SNU LIBRARY | 28/01/2016 | 7945.35 | 1 | 658.314 SHE | 19309 | 27/10/2026 | 03/02/2016 | 28/01/2016 | Books |
