Process Excellence For IT Operations (Record no. 56918)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01004nam a22002297a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210106125102.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210106b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788179068700 |
| 028 ## - DISTRIBUTOR NAME | |
| Distributor Name | Donated by Satya Mishra, HCL Technology |
| Distributor address | HCL Technology, Sector-2 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 004 VER |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Verma,Prafull |
| -- | : Kumar,Kalyan. |
| 245 ## - TITLE STATEMENT | |
| Title | Process Excellence For IT Operations |
| Remainder of title | : A Practical Guide for IT Service Management. |
| Statement of responsibility, etc | / Prafull Verma. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi. |
| Name of publisher, distributor, etc | : Himanshu Publications. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii,317p. |
| Dimensions | : 22cm. |
| 365 ## - TRADE PRICE | |
| Price amount | 00 |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Contents note | Understanding Service Aspects--<br/>Signification of Processes--<br/>Process Fundamentals--<br/>Designing a Process--<br/>Quick Illustration of Design Approach--<br/>Process Implementation--<br/>Process Maintenance--<br/>Process Integration--<br/>Process Management and IT Governance--<br/>Cloud Service Management-- |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | IT Service |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Process Excellence |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | IT Operations |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | IT Service Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Not For Loan | SNU LIBRARY | SNU LIBRARY | 06/01/2021 | Donated by Satya Mishra, HCL Technology | 0.00 | 004 VER | G1803 | 06/01/2021 | 06/01/2021 | Books |
