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Market leadership strategies for service companies : creating growth, profits, and customer loyalty / Craig Terrill; Arthur Middlebrooks

TextPublisher number: HCLPublication details: Lincolnwood, Ill. : NTC Business Books , ©2000Description: xvi, 268 p. : ill. ; 24 cmISBN: 9780844224411Genre/Form: Service industries -- Marketing -- Management. | Dienstensector. | Marketing. | Craig Terrill | ManagementDDC classification: 658.8 TER

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
HCL Collection	SNU LIBRARY	658.8 TER (Browse shelf(Opens below))	Available		H6177
HCL Collection	SNU LIBRARY	658.8 TER (Browse shelf(Opens below))	Available		H1752

Total holds: 0

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Previous	658.8 SHE Does marketing need reform?	658.8 SHE Marketing Management	658.8 SIL What is Marketing.	658.8 TER Market leadership strategies for service companies	658.8 TER Market leadership strategies for service companies	658.8 THE Ted Levitt on Markeing	658.8 TRE The discipline of market leaders	Next

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