Best practices : building your business with customer-focused solutions / Robert Hiebeler; Thomas B Kelly; Charles Ketteman;

By: Hiebeler, Robert Kelly, Thomas B. Ketteman, CharlesMaterial type: TextTextPublisher number: HCLPublication details: New York, NY : Simon & Schuster, ©1998Description: 240 p. : ill ; 25 cmISBN: 9780684834535Genre/Form: Customer services -- Management. | Customer services -- Quality control. | Industrial management. | Hiebeler, Robert | ManagmentDDC classification: 658.812 HIE
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
HCL Collection HCL Collection SNU LIBRARY
658.812 HIE (Browse shelf(Opens below)) Available H641
Total holds: 0

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