Total quality management / Dale H Besterfield; et al
Material type: TextPublisher number: HCLPublication details: Upper Saddle River, N.J. : Prentice Hall , 2003Edition: 3rd edDescription: xi, 640 p. : ill. ; 24 cmISBN: 9780130993069 Genre/Form: Total quality management. | Employee involvement | Customer satisfacton | Dale H Besterfield | ManagementDDC classification: 658.4013 BESItem type | Current library | Call number | Status | Date due | Barcode | Item holds |
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HCL Collection | SNU LIBRARY | 658.4013 BES (Browse shelf(Opens below)) | Available | H5408 |
Total holds: 0
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658.4012 ZAC Knowledge and strategy | 658.4012 ZOO Unstoppable : finding hidden assets to renew the core and fuel profitable growth | 658.4012091724 GUI Emerging markets rule | 658.4013 BES Total quality management | 658.4013 BES Total quality management | 658.4013 BRU All about six sigma | 658.4013 CAP Financially focused quality |
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