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Moments of Truth New Strategies for Today's Customer-Driven Economy Jan Carlzon

By:

Carlzon, Jan

Material type: Text

Text

TextPublisher number: HCLPublication details: Cambridge, Mass. : Ballinger Pub. Co. , ©1987.Description: xiii, 135 p. ; ill ; 24 cmISBN:

9780887302008

Genre/Form:

DDC classification:

387.7065485 CAR

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Holdings
Item type	Current library	Call number	Status	Barcode
HCL Collection	SNU LIBRARY	387.7065485 CAR (Browse shelf(Opens below))	Withdrawn	H10474

Total holds: 0

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