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This is service design thinking : basics, tools, cases. / Marc Stickdorn [ at al ]

TextPublisher number: ;S R Book Distributors. | ;12, Satyam Enclave, Tejab Mill Compound, New Kot Goan, Ghaziabad.:Brijwasi Book Distributors | :H-87, Lalita park Laxmi Nagar Delhi 110092Publication details: Hoboken, N.J. : Wiley , ©2011Description: 373 p. : ill. (some col.) ; 24 cmISBN: 9781118156308Genre/Form: Management. | Service industries. | Stickdorn, Marc. | Marc Stickdorn; Jakob Schneider, | and and This is service design thinking.DDC classification: 658 STI

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	SNU LIBRARY	658 STI (Browse shelf(Opens below))	Available		19103
Books	SNU LIBRARY	658 STI (Browse shelf(Opens below))	Not For Loan		13192

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Previous	658 STE Strategic Alliances	658 STE The new manager's handbook	658 STI This is service design thinking	658 STI This is service design thinking	658 STI This is service design doing : applying service design thinking in the real world : a practitioner's handbook.	658 STO Management.	658 SUT Weird Ideas that Work	Next

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