Service design for business : a practical guide to optimizing the customer experience / Ben Reason [ at al ] ;
Material type:
TextPublisher number: ;International Book Distributors | ;Flat No 17, Prakash Apartment , 5 Ansari Road Darya Ganj New DelhiPublication details: New Jersey : John Wiley & Sons, Inc. 2016Description: xi, 189p. 24cmISBN: 9781118988923Genre/Form: Manageemnt | Customer services. | Customer relations. | BUSINESS & ECONOMICS / Industrial Management | Ben Reason; Lavrans Løvlie; Melvin Brand Flu | and Service design for business : a practical guide to optimizing the customer experienceDDC classification: 658.812 REA
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
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Books
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SNU LIBRARY | 658.812 REA (Browse shelf(Opens below)) | Available | 22497 |
Total holds: 0
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