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1.
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The one minute manager Kenneth Blanchard, Spencer Johnson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London : HarperCollinsBusiness, ©1996
Availability: Not available: SNU LIBRARY: Withdrawn (1).

2.
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Customer intimacy : pick your partners, shape your culture, win together / Frederik D Wiersema by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London : HarperCollinsBusiness , 1997
Availability: Items available for loan: SNU LIBRARY (1)Call number: 685.812 WIE. Not available: SNU LIBRARY: Withdrawn (3).

3.
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The one minute manager /Kenneth Blanchard; Spencer Johnson by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: : HarperCollinsBusiness , 1996
Availability: Not available: SNU LIBRARY: Withdrawn (5).

4.
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Raving fans : a revolutionary approach to customer service / Kenneth H Blanchard; Sheldon Bowles by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London : HarperCollinsBusiness , 1998
Availability: Not available: SNU LIBRARY: Withdrawn (4).

5.
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Co-opetition :a revolutionary mindset that combines competition and cooperation &:the game theory strategy that's changing the game of business / Barry Nalebuff & Adam Brandenburger by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Global Alliance Book Distributors :A-312 Nanad Nikunj Meerut Road Ghaziabad
Publication details: London : HarperCollinsBusiness, 1997
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.4012 NAL.


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