Raving fans : a revolutionary approach to customer service / Kenneth H Blanchard; Sheldon Bowles

By: Kenneth H Blanchard, ; Sheldon BowlesMaterial type: TextTextPublisher number: HCLPublication details: London : HarperCollinsBusiness , 1998Description: 137 p. : ill. ; 24 cmISBN: 9780006530695Genre/Form: Customer service | Business | Kenneth H Blanchard | Management
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
HCL Collection HCL Collection SNU LIBRARY
658.812 BLA (Browse shelf(Opens below)) Withdrawn H5679
HCL Collection HCL Collection SNU LIBRARY
658.812 BLA (Browse shelf(Opens below)) Available H8432
HCL Collection HCL Collection SNU LIBRARY
658.812 BLA (Browse shelf(Opens below)) Withdrawn H7425
HCL Collection HCL Collection SNU LIBRARY
658.812 BLA (Browse shelf(Opens below)) Available H9131
Total holds: 0

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