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	1.	Image from Amazon.com Image from Google Jackets	Raving fans : a revolutionary approach to customer service / Kenneth H Blanchard; Sheldon Bowles by Kenneth H Blanchard, ; Sheldon Bowles Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: London : HarperCollinsBusiness , 1998 Availability: Not available: SNU LIBRARY: Withdrawn (4). Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets	Lessons from the Nordstrom way : how companies are emulating the # 1 customer service company / Robert Spector by Spector, Robert, 1947- Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York Wiley 2001 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	3.	Image from Amazon.com Image from Google Jackets	The Nordstrom way : the inside story of America's #1 customer service company / Robert Spector by Spector, Robert, 1947- McCarthy, Patrick D Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York Wiley 2000 Availability: Not available: SNU LIBRARY: Withdrawn (2). Save to lists Add to cart (remove)
	4.	Image from Amazon.com Image from Google Jackets	At America's service : how your company can join the customer service revolution / Karl Albrecht by Albrecht, Karl, 1941- Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York, NY Warner Books 1992 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	5.	Image from Amazon.com Image from Google Jackets	The Customer Service Pocketbook /Newby,Tony by / Newby,Tony Material type: Text; Format: print ; Literary form: Not fiction Publication details: .-Madras :RESEARCH PRESS PRIVATE LIMITED ,@2004 Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.812 NEW. Place hold Save to lists Add to cart (remove)
	6.	Image from Google Jackets	Quetzal :Customer service beyond the call /Quetzal Supervisor guide by Quetzal Supervisor guide Material type: Text; Format: print ; Literary form: Not fiction Publication details: .-USA :Quetzal ,@1997 Availability: Not available: SNU LIBRARY: Withdrawn (2). Save to lists Add to cart (remove)

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