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Service Integration : A Practical Guide to Multi Vendor Service Management

By: Contributor(s): Material type: TextTextPublisher number: Donated by Satya Mishra, HCL Technology | HCL Technology, Sector-2Publication details: New Delhi : Himanshu Publication , 2014.Description: x,143p. :22 cmISBN:
  • 9788179068748
Subject(s): Genre/Form: DDC classification:
  • 371.7 VER
Contents:
Evolution of IT Service Landscape-- Service Integration Approach-- Integration of service Support-- Integration of Service Delivery-- The Operations Integration Model-- Developing OLA-- Multivendor Service Government-- Implementing SIAM--
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Item type Current library Call number Status Barcode
Books Books SNU LIBRARY 371.7 VER (Browse shelf(Opens below)) Not For Loan G1800
Total holds: 0

Evolution of IT Service Landscape--
Service Integration Approach--
Integration of service Support--
Integration of Service Delivery--
The Operations Integration Model--
Developing OLA--
Multivendor Service Government--
Implementing SIAM--

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