Results of search for 'index-term-genre:"customer services"'

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1.	Image from Amazon.com Image from Google Jackets	Customer intimacy : pick your partners, shape your culture, win together / Frederik D Wiersema by Frederik D Wiersema Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: London : HarperCollinsBusiness , 1997 Availability: Items available for loan: SNU LIBRARY (1)Call number: 685.812 WIE. Not available: SNU LIBRARY: Withdrawn (3). Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com Image from Google Jackets	The future of competition : co-creating unique value with customers / C K Prahalad by C K Prahalad / Venkatram Ramaswamy Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Boston, Mass. : Harvard Business School Pub. , ©2004 Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.4 PRA. Not available: SNU LIBRARY: Withdrawn (2). Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com Image from Google Jackets	Customers.com : how to create a profitable business strategy for the Internet and beyond / Seybold, Patricia B. by Seybold, Patricia B Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York : Times Business, ©1998 Availability: Not available: SNU LIBRARY: Withdrawn (2). Save to lists Add to cart (remove)
4.	Image from Amazon.com Image from Google Jackets	Total customer service : the ultimate weapon / William H Davidow; Bro Uttal by Davidow, William H. ; Uttal, Bro Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York : Harper & Row , ©1989 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
5.	Image from Amazon.com Image from Google Jackets	When fish fly : lessons for creating a vital and energized workplace from the world famous Pike Place Fish Market / Yokoyama, John by Yokoyama, John Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York : Hyperion, ©2004 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
6.	Image from Amazon.com Image from Google Jackets	How to be better at- customer care / Timothy R V Foster by Foster, Timothy R. V Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: London : Kogan Page , 1999 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
7.	Image from Google Jackets	The discipline of market leaders : choose your customers, narrow your focus, dominate your market / Treacy, Michael by Treacy, Michael Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Reading, Mass. : Addison-Wesley Pub. Co., ©1997 Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.8 TRE. Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com Image from Google Jackets	Best practices : building your business with customer-focused solutions / Robert Hiebeler; Thomas B Kelly; Charles Ketteman; by Hiebeler, Robert Kelly, Thomas B. Ketteman, Charles Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York, NY : Simon & Schuster, ©1998 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
9.	Image from Amazon.com Image from Google Jackets	Delivering quality service : balancing customer perceptions and expectations / Valarie A Zeithaml; A Parasuraman; Leonard L Berry by Zeithaml, Valarie A. ; Berry, Leonard L ; Parasuraman, A Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York : Free Press ; London : Collier Macmillan , ©1990 Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.812 ZEI. Not available: SNU LIBRARY: Withdrawn (1). Place hold Save to lists Add to cart (remove)
10.	Image from Amazon.com Image from Google Jackets	Sales driven : turning your company into a marketing machine / Jack L Matthews by Jack L Matthews Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Chicago, Ill. : Probus , ©1993 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
11.	Image from Amazon.com Image from Google Jackets	The future of competition :co-creating unique value with customers /C K Prahalad by Prahalad, C K Material type: Text; Format: print ; Literary form: Not fiction Publisher number: :Global Alliance Book Distributors :A-312, Nanad Nikunj Meerut Road Ghaziabad Publication details: New Delhi :Pearson Education 2004 Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.4 PRA. Save to lists Add to cart (remove)
12.	Image from Amazon.com Image from Google Jackets	The art of software support : design and operation of support centers and help desks /Richard Farrell by Farrell, Richard Françoise Tourniaire Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: United States Of America Prentice hall Publications Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
13.	Image from Amazon.com Image from Google Jackets	The innovator's dilemma : when new technologies cause great firms to fail / Clayton M Christensen, by Christensen, Clayton M Material type: Text; Format: print ; Literary form: Not fiction Publisher number: :Global Alliance Book Distributors :A-312, Nanad Nikunj Meerut Road Ghaziabad Publication details: Boston :Harvard Business Review 2000 Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658 CHR. Save to lists Add to cart (remove)
14.	Image from Amazon.com Image from Google Jackets	The innovator's dilemma : when new technologies cause great firms to fail. / Clayton M Christensen. by Christensen, Clayton M Material type: Text; Format: print ; Literary form: Not fiction Publisher number: ;S R Book Distributors. ;12,Satyam Enclave, New Kot Gaon, Ghaziabad. Publication details: Boston, Massachusetts : Harvard Business Review Press , [2013] Availability: Items available for loan: SNU LIBRARY (1)Call number: 658 CHR. Place hold Save to lists Add to cart (remove)
15.	Image from Amazon.com Image from Google Jackets	The innovator's solution : creating and sustaining successful growth / Clayton M Christensen; Michael E Raynor by Clayton M Christensen ; Michael E Raynor Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Boston, Mass. : Harvard Business School Press , ©2003 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
16.	Image from Amazon.com Image from Google Jackets	Superior customer value in the new economy : concepts and cases /William C Johnson by Johnson William C ;Weinstein Art Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Boca Raton, FL : CRC Press, 2004 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
17.	Image from Google Jackets	The professional service firm 50 : transform your "department" into a professional service firm whose trademarks are passion and innovation! / Tom Peters by Peters, Thomas J Series: Reinventing work series Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York Borzoi Books 1999 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
18.	Image from Amazon.com Image from Google Jackets	The future of competition : co-creating unique value with customers / C. K. Prahalad by Prahalad, C. K. Ramaswamy, Venkatram Edition: Indian editon Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Boston Harvard Business School Press 2004 Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.4 PRA. Not available: SNU LIBRARY: Withdrawn (3). Place hold Save to lists Add to cart (remove)
19.	Image from Amazon.com Image from Google Jackets	CRM in financial services : a practical guide to making customer relationship management work / Bryan Foss by Foss, Bryan Stone, Merlin Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: London Kogan Page 2002 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
20.	Image from Amazon.com Image from Google Jackets	Lessons from the Nordstrom way : how companies are emulating the # 1 customer service company / Robert Spector by Spector, Robert, 1947- Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York Wiley 2001 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)

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Your search returned 31 results.