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Superior customer value in the new economy : concepts and cases /William C Johnson
Material type:
TextPublisher number: HCLPublication details: Boca Raton, FL : CRC Press, 2004.Description: xix, 434 p. : ill. ; 25 cmISBN: - 9781574443561
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
HCL Collection
|
SNU LIBRARY | 658.812 JOH (Browse shelf(Opens below)) | Withdrawn | H7428 |
Total holds: 0
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