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CRM at the speed of light : capturing and keeping customers in Internet real time / Paul Greenberg

By: Greenberg, PaulMaterial type: Text

TextPublisher number: HCLPublication details: New York : McGraw-Hill/Osborne , ©2002Edition: 2nd edDescription: xvi, 480 p. : ill. ; 24 cmISBN: 9780072224160Genre/Form: Customer relations -- Management. | Electronic commerce. | Sales management | Electronic commerce. | ManagementDDC classification: 658.81202854678 GRE

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
HCL Collection	SNU LIBRARY	658.8120 GRE (Browse shelf(Opens below))	Available		H11541
HCL Collection	SNU LIBRARY	658.8120 GRE (Browse shelf(Opens below))	Available		H6147

Total holds: 0

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