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Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) /H. David Sherman and Joe Zhu
Material type:
TextPublisher number: :Brijwasi Book Distributors | :H-87, Lalita Park, Laxmi Nagar, Delhi-110092, email: [email protected]Publication details: .- USA :Springer US ,2006Edition: .- illustratedDescription: xxii,328 p. 24cmISBN: - 9780387332116
- 658.314 SHE
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Books
|
SNU LIBRARY | 658.314 SHE (Browse shelf(Opens below)) | Available | 19309 |
Total holds: 0
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