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1.
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Employees first, customers second : turning conventional management upside down Vineet Nayar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. Harvard Business Press ©2010
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.3152 NAY.

2.
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Rethinking the MBA : business education at a crossroads / Srikant M Datar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • Gifted
Publication details: Mass. : Harvard Business Press, ©2010
Availability: Items available for loan: SNU LIBRARY (1)Call number: 650.071173 DAT.

3.
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Discovery-driven growth : a breakthrough process to reduce risk and seize opportunity / Rita Gunther McGrath; Ian C MacMillan by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • Donated by World Bank
Publication details: Boston, Mass. : Harvard Business Press, ©2009
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.4063 MCG.

4.
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Employees first, customers second : turning conventional management upside down / Vineet Nayar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston, Mass. : Harvard Business Press, ©2010
Availability: Not available: SNU LIBRARY: Withdrawn (4).

5.
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Winning in emerging markets : a road map for strategy and execution /Tarun Khanna by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Global Alliance Book Distributors :A-312, Nanad Nikunj Meerut Road Ghaziabad
Publication details: Boston, Mass. : Harvard Business Press, ©2010
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.401 KHA.

6.
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Design-driven innovation : changing the rules of competition by radically innovating what things mean / Roberto Verganti. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • ;S R Book Distributors. ;12, Satyam Enclave, New Kot Gaon, Ghaziabad.
Publication details: Boston : Harvard Business Press , ©2009
Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.514 VER.

7.
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The lords of strategy :the secret intellectual history of the new corporate world / Waltr Kiechel by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Global Alliance Book Distributors :A-312, Nanad Nikunj Meerut Road Ghaziabad
Publication details: Boston, : Harvard Business Press, ©2010
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.401 KIE.

8.
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Reverse innovation : create far from home, win everywhere / Vijay Govindarajan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • ;S R Book Distributors. ;12, Satyam Enclave, New Kot Gaon, G T Road, Ghaziabad.
Publication details: Boston : Harvard Business Press , 2012
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.4063 GOV. Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.4063 GOV.

9.
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The design of business : why design thinking is the next competitive advantage / Roger L. Martin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • ;S R Book Distributors. ;12,Satyam Enclave, New Kot Gaon, Ghaziabad.
Publication details: Boston, Mass. : Harvard Business Press , ©2009
Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.4063 MAR.

10.
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The innovator's DNA : mastering the five skills of disruptive innovators. / Jeff Dyer. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • ;S R Book Distributors. ;12,Satyam Enclave, New Kot Gaon, Ghaziabad.
Publication details: Boston, Mass. : Harvard Business Press , ©2011
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.4063 DYE.

11.
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Greater good : how good marketing makes for better democracy. /John A. Quelch. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • ;Brijwasi Book Distributors. ;H-87,Lalita Park, Laxmi Lagar,Delhi.
Publication details: Boston, Mass. : Harvard Business Press , ©2007
Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.8 QUE.

12.
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The truth about middle managers : who they are, how they work, why they matter / Paul Osterman by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston Harvard Business Press 2008
Availability: Not available: SNU LIBRARY: Withdrawn (1).

13.
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Employees first, customers second : turning conventional management upside down Vineet Nayar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. Harvard Business Press ©2010
Availability: Not available: SNU LIBRARY: Withdrawn (2).

14.
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The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world / Frederick F Reichheld & Rob Markey by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Received form HCL (Chairman office )
Publication details: Boston : Harvard Business Press, ©2011
Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.872 REI.

15.
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The innovator's toolkit :10 practical strategies to help you develop and implement innovation /Harvard Business School. Press. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Brijwasi Book Distributors :H-87,Lalita Park,Laxmi Nagar Delhi-110092
  • :Researcho Books & Periodicals Pvt. Ltd. :4735/22 2nd Floor Prakash Deep Building ( Near Delhi Medical Association ) Ansari Road Darya Ganj New Delhi
Publication details: Boston, Mass. : Harvard Business Press , ©2009
Availability: Items available for loan: SNU LIBRARY (2)Call number: 658.4063 HAR, ...

16.
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Do you want to keep your customers forever? / B Joseph Pine [a t al ] by Series: Harvard business review classics
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Researcho Books & Periodicals Pvt. Ltd. :4735/22 2nd Floor Prakash Deep Building ( Near Delhi Medical Association ) Ansari Road Darya Ganj New Delhi
Publication details: Boston, Mass. : Harvard Business Press, ©2009
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.812 PIN.

17.
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Fact, fiction, and forecast / Nelson Goodman by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Brijwasi Book Distributors :H-87, Lalita Park, Laxmi Nagar, Delhi 110092
Publication details: London :Harvard Business Press 1983
Availability: Items available for loan: SNU LIBRARY (1)Call number: 161 GOO.

18.
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Employees First, Customers Second by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • Donated by President Office
Publication details: Boston, Mass. : Harvard Business Press, ©2010. 2010
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.3152 NAY.

19.
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Employees First, Customers Second by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • Donated by President Office
Publication details: Boston, Mass. : Harvard Business Press, ©2010. 2010
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.3152 NAY.


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