Total customer service : the ultimate weapon / William H Davidow; Bro Uttal
Material type: TextPublisher number: HCLPublication details: New York : Harper & Row , ©1989Description: xxii, 227 p. : ill. ; 24 cmISBN: 9780060920098Genre/Form: Customer services. | Leadership qualities | William H Davidow | FictionDDC classification: 658.812 DAVItem type | Current library | Call number | Status | Date due | Barcode | Item holds |
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HCL Collection | SNU LIBRARY | 658.812 DAV (Browse shelf(Opens below)) | Available | H1921 |
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