Raving fans : a revolutionary approach to customer service / Kenneth H Blanchard; Sheldon Bowles
Material type: TextPublisher number: HCLPublication details: London : HarperCollinsBusiness , 1998Description: 137 p. : ill. ; 24 cmISBN: 9780006530695Genre/Form: Customer service | Business | Kenneth H Blanchard | ManagementItem type | Current library | Call number | Status | Date due | Barcode | Item holds |
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HCL Collection | SNU LIBRARY | 658.812 BLA (Browse shelf(Opens below)) | Withdrawn | H5679 | ||
HCL Collection | SNU LIBRARY | 658.812 BLA (Browse shelf(Opens below)) | Available | H8432 | ||
HCL Collection | SNU LIBRARY | 658.812 BLA (Browse shelf(Opens below)) | Withdrawn | H7425 | ||
HCL Collection | SNU LIBRARY | 658.812 BLA (Browse shelf(Opens below)) | Available | H9131 |
Total holds: 0
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658.8102 FOR 30 Mitutes | 658.812 ALB At America's service | 658.812 BAL Customer Mania!: It's Never Too Late to Build a Customer-Focused Company | 658.812 BLA Raving fans | 658.812 BLA Raving fans | 658.812 BLA Raving fans | 658.812 BLA Raving fans |
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